§ 1 Offer and conclusion of contract
The order placed by the customer constitutes a binding offer. We may accept this offer within two weeks by sending an order confirmation or by dispatching the ordered goods within that period.
§ 2 Documents provided
We reserve the right of ownership and copyright to all documents handed over to the customer in connection with the placing of an order — such as calculations, sketches or certificates. These documents may not be made accessible to third parties unless we give the customer our express written consent. If we do not accept the customer's offer within the period stated in § 1, these documents must be returned to us without delay.
§ 3 Prices and payment
The price stated in the online shop at the time of ordering applies. As we are a small business within the meaning of Sec. 19 of the German VAT Act (UStG), we do not show VAT. Packaging costs are included in the price; delivery and shipping costs are not included and are calculated individually depending on size and destination.
Payment is made online via PayPal. Goods are delivered after receipt of payment. In the case of merchants, default interest is charged at 5% above the applicable base rate p.a.; the assertion of higher damages caused by default remains reserved.
§ 4 Set-off and right of retention
The customer is only entitled to set off claims if its counterclaims have been legally established or are undisputed. The customer is also entitled to set off against our claims if it asserts notices of defects or counterclaims arising from the same purchase contract. The customer is only entitled to exercise a right of retention to the extent that its counterclaim is based on the same contractual relationship.
§ 5 Delivery time
Unless an expressly binding delivery date has been agreed, our delivery times are non-binding. The start of the stated delivery period requires the timely and proper fulfilment of the customer's obligations.
The customer may, one week after a non-binding delivery date has been exceeded, request delivery in text form within a reasonable period. If we culpably fail to meet an expressly agreed delivery date or are in default for any other reason, the customer must set a reasonable grace period. If we let this grace period elapse fruitlessly, the customer is entitled to withdraw from the purchase contract.
If the customer is in default of acceptance or culpably breaches other duties to cooperate, we are entitled to demand compensation for any resulting damage, including any additional expenses. The risk of accidental loss or accidental deterioration of the purchased item passes to the customer at the time the customer is in default of acceptance or as debtor.
§ 6 Retention of title
We retain title to the delivered item until full payment of all claims arising from the delivery contract. The customer is obliged to treat the purchased item with care as long as title has not yet passed to it. As long as title has not yet passed, the customer must notify us in text form without delay if the delivered item is seized or exposed to other interventions by third parties.
§ 7 Warranty and notice of defects
Unless the information contained in our product descriptions, advertisements and other offer documents has been expressly designated by us as binding, the illustrations or dimensions contained therein are only approximately authoritative. Slight deviations in colour, structure or format are possible with handmade unique pieces and do not constitute a defect.
If the delivered item does not have the quality agreed between the customer and us or is not suitable for the use intended under our contract, we are obliged to provide subsequent performance. The customer initially has the choice of whether subsequent performance should take place by remedial action or replacement delivery. Remedial action is deemed to have failed after the unsuccessful second attempt, unless, in particular, the nature of the item or the defect or other circumstances indicate otherwise. If subsequent performance has failed or we have refused it, the customer may demand a reduction of the purchase price (price reduction) or declare withdrawal from the contract.
§ 8 Dispute resolution
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 9 Final provisions
This contract and the entire legal relationship between the parties shall be governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Should individual provisions of this contract be or become invalid or contain a gap, the remaining provisions shall remain unaffected.
As of May 2026